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Plan proposed to extend Kelley Highway to downtown riverfront

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story by Ryan Saylor
rsaylor@thecitywire.com

It was announced Tuesday (Sept. 23) that an important link in future infrastructure development along the Arkansas River could become a reality by the end of the decade.

According to city of Fort Smith Director of Engineering Stan Snodgass, included within a five year capital improvement plan presented to the city's Board of Directors' study session Tuesday is funding to begin design in 2015 of an extension of Kelley Highway from Midland Avenue to Riverfront Drive.

Complete funding for the project, he said, would be around $8.5 million and could break ground as early as 2018.

There had initially been discussion of extending Spradling Avenue to Riverfront Drive, but he said study of multiple routes lead the city to make Kelley Highway the designated route for moving traffic directly to Riverfront without having to first travel to downtown or drive from Midland Avenue to Riverfront Drive.

With the chosen Kelley Highway route, Snodgrass said fewer homes and businesses would be impacted and it would give direct access to Interstate 540 where Spradlin would require more turns and no direct interstate access.

While design work on the road extension is not scheduled to begin until next year, he told the Board that plans would likely be drawn for a three-lane road, with some sections possible being four lane. The reason, Snodgrass explained, was due to the limited traffic expected along the route.

The capital improvement plan for streets, bridges and drainage will also add funding for the study of bike lanes, with the first planned discussion of implementing bike lanes or possible trails to take place Thursday (Sept. 25) at the Elm Grove Community Center at Martin Luther King Jr. Park at 4:30 p.m.

2015 BUDGET NOTES
In other business, Fort Smith Finance Director Kara Bushkuhl told the Board that work was underway for the city's Fiscal Year 2015 budget, noting that public meetings with the Board regarding recommended budgets was scheduled for Nov. 13 and Nov. 17 at the community room of the Fort Smith Police Department. The meetings would be held at 6 p.m. both nights.

As the year draws to a close, she noted that the general fund still has 11.9% in excess funds, adding that this year's total means the city is "ending the year better in the general fund" than in previous years.

Requests from various city departments for the upcoming budget, Bushkuhl noted, were being cut in order to balance the budget. She did not state specifically what the cuts were, simply noting that all city departments would not receive every request made at the beginning of budget preparation this year. A priority, Bushkuhl said, would be providing city staff with cost of living raises and re-instating merit raises that have been cut in previous years due to budget shortfalls resulting from declining sales tax and other revenues.

"All of our reductions are geared towards including those numbers in the budget proposal.”

A ‘PACE’ PROGRAM
In another item of business, a presentation to the Board Tuesday by the Advanced Energy Association of Arkansas explained how an energy improvement district could positively impact local businesses should the city of Fort Smith decide to form its own district or partner with the city of Fayetteville.

Steve Patterson, with the AEAA, made the presentation and said the property-assessed clean energy (PACE) program would allow businesses to take out loans for energy efficient improvements to their properties, payable once per year just as property tax is paid. The loan approval process, Patterson said, would make the loan tied to the property and therefore reduce risk for lenders.

A state law establishing the program during the last legislative session states that all loans must be able to be repaid using money saved on energy, therefore averting any further budgetary pressures on businesses that choose to improve energy efficiencies within their properties.

No action was taken on the presentation as the Board directed city staff to further research Fayetteville's district and report back its findings.

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Arkansas, next Governor need new model for workforce development

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story from Talk Business & Politics, a TCW content partner

Arkansas has jobs. Arkansas has people who need jobs. Arkansas has too many people who need jobs who can’t do the job.

Those problems were the subject of a daylong Jobs Now workforce summit sponsored by the Arkansas State Chamber of Commerce at the Statehouse Convention Center. According to the chamber, 49% of skilled-trade workers in Arkansas are age 45 and older.

Among the highlights of the event were two panel discussions focused on workforce opinions that included education, government and business leaders. In one discussion, Dr. Glen Fenter, president of Mid-South Community College in West Memphis, said Arkansas’ education bureaucracy has not changed with the evolving global economy.

A partnership must develop between the state’s K-12 public schools and higher education that is based on an economic development strategic plan, he said. Fenter added that the funding processes need to force education providers to prepare students quickly for available jobs. Instead, he said, the model doesn’t reward institutions like his when it does that. In fact, the state has not had an educational plan since 1991, and since 2000 its policies have been a reaction to the Lake View court case.

“If we were starting this over, it wouldn’t look anything like it does today. Because quite frankly when a person can’t get a job coming out of high school, then we need to be changing the high school model,” said Fenter.

Joe Quinn, Walmart’s senior director of public affairs and government relations, said the state’s next governor should make workforce education a signature issue. His employer, the world’s largest retailer, has committed to spend $250 million over 10 years on American-made products and is trying to bring suppliers from China to the United States, he said.

Tori Huggins, lead welding instructor with the Arkansas Pipe Trades Association, offered one example of what that future could look like. A 2007 graduate of Hendrix College, she said she “went the college route, was broke after college, and I fell into welding and absolutely loved it, and it’s changed my life.” Now she instructs students through a state-funded 18-week course that prepares them for a trade where jobs are plentiful.

A common theme in both panel discussions was the need to hold skilled tradesmen like Huggins in higher esteem. A skilled labor path should be presented as a parallel option to college, not a less desirable choice.

“We’re not just a bunch of dumb welders. I know that’s the stereotype,” she said.

Earlier, Bill Hannah, chairman of the board for Nabholz Construction Services; Phil Simon, global technical and product training for the John Deere Company; and Steve Williams, president and CEO of Maverick Transportation, discussed workforce development from an employer perspective.

Like Huggins, they said that skilled trades like construction workers and truck drivers suffer from an image problem. Not enough young people see those jobs as first-choice careers or realize the skills that are involved.

Williams said Maverick is feeling the pinch from the lack of workers willing to enter the industry. Despite salaries that start at $52,000, the firm has 100 trucks parked because of a lack of drivers and could hire 500 if they were available.

Nabholz’s Hannah said the construction industry faces retention problems, particularly as it competes for talent with other states, such as energy-rich Louisiana.

Simon said business and industry must take the lead in working with educational institutions and not wait for leadership from the government.

In the other panel discussion, Chris Massingill, federal co-chairman of the Delta Regional Authority, agreed that business and industry should drive the issue at every level, including K-12.

“We’ve got to ramp up. We don’t have time to continue to have the same conversations about workforce training and development that we’ve been having for 30 years,” he said.

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UAFS enacts programs to protect students from sexual assault, other issues

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story by Ryan Saylor
rsaylor@thecitywire.com

The University of Arkansas at Fort Smith introduced a variety programs Tuesday (Sept. 23) at its Board of Visitors meeting that it said would protect students from sexual assault and domestic violence.

The announced programs are part of new Title IX reporting requirements placed on universities nationwide and come in the wake of several domestic violence scandals involving National Football League stars.

"Just this year, we have to report on and treat differently domestic abuse, relationship violence, and stalking cases. (Those) are sort of being shepherded under Title IX," said Dr. Lee Krehbiel, UAFS vice chancellor for student affairs.

He said a total of six new programs and initiatives have been introduced to both educate and possibly prevent abuse of students on the university's campus while complying with new Title IX requirements at the federal level. The first is an education program called "UMatter" that educates students on different focuses each month through tables set up at Volleyball matches and other university events and incorporates social media to reinforce information presented in-person. The program is not solely targeted toward domestic violence or sexual assault, but the topics and related issues could be part of the planned month-long education focuses.

Another program the university is pushing, according to Krehbiel, is a nationally-available smartphone app called "Circle of Six" that allows individuals to program the app to contact a friend or family member with just two simple taps on the screen. He said ideally students would program in four or five friends, as well as a phone number for the university police and then if they find themselves in a situation they need to escape from, they can make contact using the app to call a friend to come get them or police if they are in immediate danger. The app is free to download and can be used to contact anyone with a phone number, even if they do not have the app.

UAFS is also introducing new training for students and employees using videos to educate them on Title IX, said Beth Eppinger, director of housing and residential life.

"With all of our incoming students who go through orientation, which is registering for classes and learning more about the institution, they have a 12 minute training on Title IX," she said, adding that the videos must include information on Title IX and statistics on male and female victims as well as resources on campus and in the city of Fort Smith.

Krehbiel added that UAFS will also fall under the UA System's new Title IX policy, developed by the system's general counsel.

"One of the main changes for many of the institutions that adopted that – obviously, we can customize it, as well – but it created a unitary process. So it doesn't matter now, unlike past years, whether a complaint is made against a staff member, a faculty member or a student. There's a unitary process utilizing a single hearing panel that is now receiving specialized training in the handling of Title IX-related cases.”

The fifth program discussed included a new "Step Up" bystander intervention training, where athletes on campus, as well as resident assistants, are being trained to intervene before a situation can escalate. An example given by Krehbiel would be noting when a friend has had too much to drink and making sure the individual gets back home safely, preventing a possible situation from arising due to the individual's state.

While the program is initially being offered to resident assistants and athletes, Eppinger said the university would work with professors to introduce the training during class time on dates when a professor may be absent, offering the training instead of canceling class.

The final initiative is a student climate survey, which will gather data that will guide future programming related to domestic violence, sexual assault and other Title IX-related matters, Krehbiel said.

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Latture Sr. praised for river vision, connection to manufacturing

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story by Ryan Saylor
rsaylor@thecitywire.com

An awards banquet held Tuesday night (Sept. 23) in Fort Smith honored the legacy of a man some say is single-handedly responsible for Fort Smith becoming the heart of manufacturing in Arkansas through his work with regional chambers of commerce and the development of the McClellan-Kerr Arkansas River Navigation System.

The Arkansas River Historical Society inducted three men into its hall of fame, including Tony Thomas of Clinton, Miss., Steve Taylor of Eucha, Okla., and the late Paul Latture Sr. of Fort Smith.

Paul Revis, president of the ARHS, said the "development of a multipurpose project of this magnitude requires the commitment of multiple talents and efforts over a span of decades.”

"These honorees represent not only different generational ages but also different areas of expertise and contributions to the development of the Arkansas River," he added.

Paul Latture Jr. was on hand Tuesday to accept the honor on behalf of his late father and spoke of his father's involvement in the development of the river channel, dating back to his work in 1948 with the Tulsa Chamber of Commerce, where he focused his efforts on agriculture issues.

"The river was authorized at that point and they hadn't started the work on it. But one of the challenges he had was to try to determine the impact that it's going to have on the agricultural community in Oklahoma at the time and Tulsa. So he was involved with how the river's going to affect the economy and how it's going to affect the movement of goods.”

In 1956, Latture Sr.'s efforts shifted to Fort Smith where he took over as executive director of the Fort Smith Chamber of Commerce and shared a vision with the community, members of the region's congressional delegation and just about anyone else who would listen about the movement of goods up and down the river and the potential floating right by the city's downtown.

Latture Jr. recalled a photo from 1956 that showed the Arkansas River in Fort Smith as basically "a sand bar," much like parts of the river appear in Tulsa today beyond the navigation system. He said his father's work in Tulsa that continued well into his tenure in Fort Smith was about bringing commerce to the region.

"The same impact it's going to have on Tulsa, it's going to have on Fort Smith. So he came in with that background and he was one of the ones who promoted the funding, worked real close with the congressional delegation in Washington to make sure funding continued and he was very involved with it until the day it opened," with a portion to Little Rock opening in 1969 and another stretch to Catoosa, Okla., opening in 1971.

Marty Shell, the operator of the Ports of Fort Smith and Van Buren, grew up with Latture as a neighbor and a role model and said his involvement on the river as a port operator and president of Five Rivers Distribution could be tied to Latture, part of the reason he asked to be able to present the award to Latture's son.

Shell said most of the manufacturing community in Fort Smith and the region could thank Latture – who lead the chamber until his death in 1986 – for their jobs, due to his leadership in the Arkansas River navigation system and bringing additional industry to the region.

"Everyone that's employed in the manufacturing sector, they might not know who Paul Latture Sr. is, but they ought to be able to thank him because he's probably the reason they've had a job or currently have a job in the manufacturing sector. He was a very influential man for the city of Fort Smith in the 60s, 70s, and 80s," Shell said.

Latture Jr. said his father was able to identify the unique attributes along the inland river – access to the Gulf of Mexico, major interstates, and rail. And tying all three together was a large part of why his father is being posthumously awarded inducted into the Arkansas River Historical Society's Hall of Fame.

And while Latture Sr. has been gone for many years now, his legacy has lived on with his son having been involved in work at various chambers of commerce throughout the region and capping his career with the executive directorship of the Port of Little Rock, a position he retired from during the summer. Latture Jr. said while his father played a part in accomplishing what some perceived to be the impossible by turning sand bars into a river of commerce and opportunity, the work is not over.

He said maintenance funding is needed to keep the navigation system running and commerce flowing. Latture Jr. said dredging the river to 12 feet could also add more industry to the region, allowing it to compete with the Ohio and Mississippi Rivers for business.

But the most important thing, he said, was conducting the Three Rivers Study to prevent a potentially catastrophic situation should a breach occur at the convergence of the Arkansas, Mississippi, and White Rivers in eastern Arkansas.

"You know, you can stub your toe and break your finger. But if you break your neck, it's over. And that's exactly the problem. That's the very start or end of the system and we think that needs to be reinforced to make sure the two rivers (the Arkansas and White) don't change course. If one of them gets into the other one, then you can't get up the river.”

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As pump prices fall below $3 a gallon, local price wars ignite

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story by Wesley Brown
wesbrocomm@gmail.com

As pump prices across Arkansas retail locations move below the psychological $3 a gallon level, local price wars are igniting at strategic and high-traffic transportation hubs as consumers employ smartphone apps and other digital tools to find the cheapest gas.

Late Tuesday evening during rush hour at the corner of the busy and highly-traveled University Avenue and Colonel Glenn Road intersection in Little Rock, motorists danced in and out of traffic to fill up their tanks with regular unleaded $3.03 per gallon at the almost-new, 20-pump Kum & Go convenience store.

A mile down the street in all directions, there are no less than a dozen other gasoline retailers scrambling to respond every time to the market leader’s frequent price-cutting gambit – which can take place several times a day.

Retailers are also using every marketing tool available – from gas pump advertising displays to old-fashioned "we got a sale" window signs – to get motorists to enter their stores and purchase other goods to cover low fuel profit margins at most privately-owned, mom-and-pop gas stations and convenience store chains.

And motorists are responding.

"I like it when they keep cutting the price every time I drive by. I hope they keep on doing it until it gets down to $2 dollars a gallon," said Little Rock resident Reggie Harris, who lives near the busy University Avenue corridor.

WHAT'S AT WORK?
Greg Laskoski, senior petroleum analyst with GasBuddy.com, said there are a number of factors working together to drive down prices in all regions of the U.S. – from the annual refinery industry annual mid-September switch to cheaper winter blend fuels to decreasing demand for motor fuel following the peak summer driving season that traditionally ends on Labor Day weekend.

Other factors include the falling price of domestic and international crude futures and the fact that consumers are a lot more savvy about finding ways to lower their commuting and everyday fuel costs.

"Already we have 17 states that have prices below $3," Laskoski said. "In Arkansas, we are seeing prices as low as $2.89 in Springdale, and that is the cheapest in the state."

Nationwide, the GasBuddy expert predicts that by the time Halloween gets here, more than half of the states in the U.S. will be selling regular unleaded under $3 a gallon.  

"We think that by November, 30 states will be under $3, (which) is an important psychological threshold where consumers feel like they have more money in their pocket because they are spending less at the pump," he said.

Laskoski's forecast is not surprising given that the U.S. Energy information Administration most recent short-term energy forecast on Sept. 9 had to be revised to account for rapidly falling pump prices in every region of the country.

The EIA, the U.S. Department of Energy’s interagency for energy forecasting and statistics, had projected pump prices to decline to an average of $3.18 gallon by December, 12 cents lower than what was previously predicted in the prior month. On Wednesday, the national average price for a gallon of unleaded had already ratcheted down another 11 cents to $3.34 from a week ago, and is well ahead of pace to hit the EIA’s price target before the Christmas season.

In the Gulf Coast region, which includes Arkansas and five other states, the average price Wednesday for a gallon of regular unleaded was down to $3.12, 10 cents cheaper than a week ago.

According to AAA, today’s average price is a nickel less than one week ago, a dime less than one month ago and 14 cents less than a year ago. It is also the lowest price seen in more than seven months.

TECH SMART
Laskoski said the fierce competition and declining pump prices in Little Rock along the University Avenue corridor and other high-traffic areas in the city’s metropolitan area is also being driven by another emerging factor – savvy drivers with smartphones and other Internet-based gas-shopping tools.

He said 45 million people across the U.S. have downloaded the popular GasBuddy fuel price app, which allows consumers to locate gasoline stations near them with the cheapest fuel price. It also earns drivers points toward prize giveaways that often can help lower their fuel bill.

The app allows Gas Buddy’s huge community of users to work together to quickly update fuel prices almost in real-time by by sending in local fuel prices as they are posted, Laskoski said.

"That allows us to update every few hours," he said.

In Little Rock on Tuesday, prices ranged from $2.99 per gallon to as high as $3.63 per gallon across the city’s metropolitan areas. Laskoski said the 64 cent spread in the Little Rock market is not unusual, but consumers can now have the power to bypass the higher prices if they find out that another gasoline retailer down the street is selling its fuel at a cheaper rate.

"(Cheaper gas) may just be around the corner," he said. "That is why the app is so successful."

PSYCHOLOGICAL BOOST
Laskoski, like many others, also believes lower fuel prices have a positive effect on motorists and the economy.

Two weeks ago, the National Association of Convenience Stores (NACS) released its monthly consumer fuels survey showing that optimism among U.S. drivers increased 8 percentage points from in August, mainly because of lower fuel prices.

NACS, which represents more than 151,000 convenience stores across the U.S. with annual motor fuel sales exceeding $491 billion, conducts the monthly consumer sentiment to gauge how gas prices affect broader economic trends. The most recent report said 47% of gas consumers across the U.S. were optimistic about the economy, the highest level of optimism in 14 months.

"We have seen increasingly wide swings in economic mood over the past three months as consumers continue to sort out how world and national events could affect their economic security. At the same time, it appears that what happens at the corner store with gas prices continues to play a major role with consumer sentiment," Jeff Lenard, vice president of strategic initiatives for the national convenience store lobby, told Talk Business & Politics.

On Wednesday, pump prices in the state’s metropolitan areas ranged from a low of $3.07 per gallon in the Fayetteville-Springdale-Rogers to a high of $3.11 per gallon in the Little Rock area, according to the AAA’s daily fuel gauge.

Motorists in the Fort Smith area are seeing prices at an average of $3.08 per gallon, while travelers and residents to Pine Bluff and Texarkana are paying an average of $3.10 a gallon to fill up their tanks.

The next release date for the EIA’s monthly shorter energy outlook is Oct. 7.

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Large crowd gathers in Fort Smith for U.S. Marshals Museum groundbreaking

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story by Ryan Saylor, photos by Michael Tilley
rsaylor@thecitywire.com

Ground was broken Wednesday (Sept. 24) on the U.S. Marshals Museum along the banks of the Arkansas River near downtown Fort Smith, an important step in moving the museum from a dream and concept to a reality.

The planned $53 million museum's construction is a three-phase project, starting first with site work before moving to building construction and finally design and installation of exhibits to be housed at the museum celebrating the United States' oldest law enforcement agency.

The first phase is being self-financed, with fundraising ongoing to fund the next two phases. The museum had about $5.5 million cash on hand as of its June 30 quarterly board meeting, and has since announced a total of $19.5 million in cash and pledges committed to the project. The amount includes an anonymous donation of $5 million last week that is payable by the end of 2015.

At the ceremony kicking off construction of the museum, Fort Smith Mayor Sandy Sanders told a crowd of about 750 about the significance of breaking ground on Sept. 24.

"On this day in 1789 - 225 years ago today - President George Washington signed Senate Bill Number One, which established the United States Marshal Service and it is very appropriate that this groundbreaking is being held on Sept. 24," Sanders said, adding that Wednesday's event was another historic milestone in the Marshals Service.

Sebastian County Circuit Judge Jim Spears, who has lead fundraising efforts for the museum, said Wednesday not only marked an important milestone for the Marshals Service, but it marked an important moment for the greater Fort Smith area.

"This community came together and said it could be done and it will be done," he said of the museum's construction.

Spears touted the commemorative coins being produced by the U.S. Mint as the next fundraising effort for the museum and could raise as much as $5 million for the preservation of the artifacts to be housed in the museum.

U.S. Rep. Steve Womack, R-Rogers, lead the charge for the commemorative coin when he became the primary House sponsor of legislation to mint the coins and said he was "in awe of what has been accomplished and what will be."

Womack said when he replaced now-U.S. Sen. John Boozman in the House, it fell on him to lead the charge on the coins and spoke of working with now-former U.S. Rep. Mike Ross, D-Prescott, in getting bipartisan support of the bill.

"To get these done, you have to get them on the Suspension Calendar. I had no idea what that meant. And (Boozman) says, 'Well, that means you're going to have to have 290 of your colleagues sign on as co-sponsors just to get it on the Suspension Calendar.' That means sitting down with 290 of your favorite friends on both sides of the aisle and take them from zero to 60 on this project.”

With the daunting task, Ross – now running for governor of Arkansas – and Womack worked both sides of the aisle to get near-unanimous passage of the legislation that allowed for the minting of the Marshals Museum coin. In a statement, Ross said he was proud of his work to benefit the museum "to secure over 300 bipartisan cosponsors that ensured its passage so that we can recognize the work our marshals do and can honor all those within the U.S. Marshals Service who gave their lives in service to their country."

Gov. Mike Beebe, who worked to secure $2 million in state funding for the Marshals Museum, told the crowd that the approach of pay-as-you-go was smart and noted that even though the museum has been a work in progress since he first took office more than seven years ago, he believed Wednesday's groundbreaking was going to give the museum momentum moving forward.

"I foresee that the second half of all of this process will go even faster and even smoother than the first half has. From the donation of the land by a very generous individual to the constant collection of gifts and activities that create the money; from the cooperation and assistance of the United States Marshal Service who have from the time that they decided this was going to be have never wavered and have continued to push; from our congressional delegation who have been leaders in everything that they could possibly do to move it along - I have every confidence that this is going to work and that you will all be able to see rising from this beautiful spot a museum that will be unique. The best law enforcement museum in the country."

U.S. Marshals Service Director Stacia Hylton said there were no words to adequately express her thanks for the work done by people on the ground in Arkansas to make the museum a reality following Fort Smith's selection in January 2007 as the site of the museum. She said the museum would not only be of importance to those who care about law enforcement, but would tell the story of a young nation.

"So yes, the museum tells the U.S. Marshals' story and in doing so, it tells the country's story. We both started together, the same time. And we shifted, we grew and with many others, we formed this great nation."

Hylton added that as much as the museum being built along the banks of the river will tell the nation's story, it is being built along the banks of the Arkansas River because Fort Smith is in the Marshals Service's DNA as much as the Marshals Service is in the DNA of Fort Smith.

She pointed to the period in the 1800s when Marshals were often the only law enforcement present in Indian Territory (present day Oklahoma), noting the number of marshals killed in the line of duty based in Fort Smith during the period.

Also attending Wednesday’s ceremony was Richard Davies, executive director of the Arkansas Parks & Tourism Department.

“It’s a beautiful day. This is a great event. I wouldn’t want to be anywhere else,” Davies said when asked his thoughts of the ceremony.

U.S. Marshals Museum President and CEO Jim Dunn has said previously that the museum could open as soon as 2017 if fundraising and construction efforts go as planned.

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Wal-Mart expands banking services with Green Dot, legal challenge possible

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story by Kim Souza
ksouza@thecitywire.com

Wal-Mart continues its move toward big box banking by unveiling a new checking account partnership with Green Dot Corp. aimed at lower costs for its core customers. The GoBank FDIC insured checking account will be available exclusively at Wal-Mart amid a nationwide rollout by the end of October, the retail giant announced Wednesday (Sept. 24).

Industry insider Ben Jackson of the Mercator Group said the GoBank product is likely to result in a legal challenge from the regulated banking industry.

“Wal-Mart pursued a banking charter and was defeated but has continued to expand its financial offerings through strategic partnerships. This one allows Wal-Mart to act as a deposit taker because customers can upload deposits at the checkout counter, and I think the traditional banks will have a problem with that,” Jackson said.

The Arkansas Bankers Association said the product looks like it might be a good for the unbanked population and the industry probably won’t contest that segment, but there will more scrutiny of the overall product.

“My concern is with the uptick in fraud we are seeing in the retail segment. You know the problems Home Depot recently had. Simmons Bank for instance, issued new cards to all of its customers who had shopped Home Depot during the period in question. We don’t know if Green Dot will offer such protection on this account,” said Bill Holmes, president and CEO of the Arkansas Bankers Association.

He said the industry will likely object on the name alone —“GoBank.”

"GoBank members enjoy full protection from unauthorized activity as they would expect from any FDIC-insured bank account," Alok Deshpande, chief product officer for GreenDot Corp., told The City Wire when asked about fraud protection.

INSTANT GIANT
Jackson gives GreenDot CEO Steve Streit a lot of credit for the competitive product that solves the hurdle the banking industry has faced with how consumers deposit cash with a mobile banking app. He said the partnership with Wal-Mart solves that issue with the retailer’s expansive 4,300 store U.S. network. Jackson said large banks such as Bank of America have been pondering the cash deposit upload conundrum for some time.

“Suddenly Wal-Mart has become one of the largest banks in the country in terms of branch locations. We know that the No. 1 reason consumers chose a bank is because there is branch near their home. It remains to be seen if consumers will view their Wal-Mart store as bank branch,” Jackson said.

In branch locations, Wal-Mart would rank behind of Bank of America’s 5,300 and Chase Bank’s 5,500 locations, but it is four times the size of Citibank and Capital One, according to the FDIC.

Daniel Eckert, senior vice president of sales for Wal-Mart U.S., cited studies that show overdraft and other fees on traditional bank accounts cost the average bank customer $200 to $300 a year.

"That is typically what our customers spend for fresh fruit and vegetables a year," Eckert said, adding that banking fees are "a real expense for them, and it puts a real pinch in their pocket. … This product is really designed toward Wal-Mart shoppers who find themselves dissatisfied or unhappy with the fees and costs associated with traditional banking, as well as customers with a spotty record of managing their account.”

CONSUMER SOLUTIONS
Retail analyst Carol Speickerman chalks this up as “another great example of Wal-Mart swooping in and providing solutions for customers who are getting left behind by traditional providers.”

Speickerman, CEO of newmarketbuilders, said banks have “done the math” and are abandoning low-balance customers in droves and shunning the unbanked altogether.

“Unlike banks, though, Wal-Mart has a stake in helping these consumers escape the vicious cycle of punitive fees levied by traditional institutions. That money could be better spent in its stores,” said added. “As such, Green Dot won’t have to be a direct profit center for it to pay off big time for Wal-Mart, particularly if Green Dot ATMs are set up in the majority of Wal-Mart stores.”

The GoBank checking account provides a host a linked MasterCard debit card, and doesn’t charge overdraft fees, minimum balance fees or monthly fees with qualifying direct deposits of at least $500. Green Dot believes customers will find the product competitive noting several features and functions like the early paycheck availability or the fortune teller advice that helps users stay on budget.

Wal-Mart spokeswoman Molly Blakeman told The City Wire that there are physical checks available with the GoBank. The checks can be pre-ordered for free during the initial product launch, Green Dot added there will be charge after that. But the product does offer free bill pay via paper check or mobile transfer.

Blakeman said the reason Wal-Mart and Green Dot collaborated on GoBank is to give consumers another choice for their banking needs. She said the BlueBird Card launched in 2012 and the other options are still available at Wal-Mart and this new product will be added to that assortment.

“Giving our customers the broadest assortment is just what we do,” Blakeman said.

SPECIAL FEATURES
Jackson agreed that the early paycheck option is an intriguing option for consumers living paycheck to paycheck. GoBank said it offers early payroll direct deposit in some cases that allows customers to receive access to their paycheck up to two days earlier than normal. Jackson explained that this feature is already part of the Rush Card, another prepaid debit card product. He said when there is an established pattern of direct deposits the bank could allow access a little early, especially when they can see that the credit is headed their way.

“This is a big deal for consumers that run short of funds a few days early and might otherwise have relied on a payday loan, which are quite expensive. This feature is likely not available right away but with an established pattern of deposits could be obtained,” Jackson said.

He also said this GoBank product is great attempt at a checking account for the mobile age.

“GreenDot can deliver a power marketing message to the Wal-Mart shopper that their product offers some interesting features that also help the shoppers better manage their money,” Jackson added.

The Fortune Teller feature lets a consumer know when they are about to purchase an item they cannot afford. He said there is a growing demographic seeking to avoid debt, and retailers that offer tools to help them with savings and money management are likely to be favored.

TROUBLE SHOOTING
Jackson worries that if a user has a problem with their card that the average checker at Wal-Mart won’t be able to handle that complaint without holding up the line.

“We talked to convenience stores in the past about why some of them don’t sell pre-paid phones and we were told that when they did and the consumer had a problem that they brought it back into the store upset and store workers had no way to fix the problem. The last thing retailers want is to have upset consumers in their stores when there is no way they can solve the issue,” Jackson said.

Holmes also agreed that training all the cashiers at the store level could be challenging for Wal-Mart.

Deshpande, the chief product officer for GreenDot Corp., explained that consumers can load cash onto the cards at any register by handing the cashier the money and then swiping their card, noting that cashiers are trained on how to load debit cards.

Jackson also wonders where it will go from here and if Green Dot and Wal-Mart may offer a product that extends credit to consumers.

“It’s an interesting partnership. There are lots of doors opened for each party that’s for sure. It remains to be seen if it will pass the legal fight it’s bound to face,” Jackson said.

WHAT’S NEXT?
University of Arkansas banking expert John Dominick said he’s not surprised to hear Wal-Mart is expanding its banking services because they have added products through various partnerships during the past few years.

“One day we might buy cars from Wal-Mart. Just drive up and get your groceries and tell them to add a Chevrolet to your cart. There could be models out front selling for one low price. I might be competing with them someday at Walmart University,” Dominick joked.

He agreed that the banking industry would have plenty to say about this latest GoBank product, because he believes it will resonate with the Millennial generation — a demographic traditional banks are trying to attract.

“Who knows maybe someday you can get your mortgage at Wal-Mart or get an unsecured loan to cover your purchase when you’re running short on funds,” Dominick said.

Five Star Votes: 
Average: 5(1 vote)

Marijuana economic impact of $22.6 million may not play out in Arkansas

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story by Ryan Saylor
rsaylor@thecitywire.com

A study released by the personal finance website NerdWallet says if marijuana were legalized in the state of Arkansas, the economic and tax revenue impacts for the state could be substantial. But two local economists said expectations of windfalls may not hold true should Arkansas ever vote to allow the use of the drug.

The study released by NerdWallet estimated that there are more than 70,000 individuals age 25 and older in Arkansas who smoke marijuana. The data for determining the number of pot smokers was derived from the Substance Abuse and Mental Health Services Administration, using the number of individuals from Arkansas the agency reported as users and multiplying the percentage total by the census estimate of residents over the age of 25.

After determining the population of pot smokers, the website took an estimate of $14 billion in marijuana-related business nationwide and broke that figure up proportionally for each state. Using those figures, NerdWallet estimated that the total size of the marijuana market in Arkansas was $93.466 million and further asserted that the state could see upwards of $22.609 million in additional annual tax revenue from weed sales in the state.

The tax was based on sales tax estimates for each state provided by the non-partisan Tax Foundation and then adding a 15% excise tax, which is Colorado's tax rate on marijuana (one of two states where recreational marijuana purchases are legal, the other being Washington).

Organizers of efforts to get medical marijuana on the Arkansas ballot in Nov. 2014 could not gather the required number of signatures before a state deadline for ballot questions. A similar issue in 2012 narrowly lost by a vote of 51.44% to 48.56% statewide. In the typically conservative areas of Northwest Arkansas and Fort Smith the outcome was different. Combined, the proposal to allow medical marijuana was supported by 51.5% of voters in Northwest Arkansas and the Fort Smith area (Benton, Crawford, Sebastian and Washington counties). The measure failed in Benton County (47.4% for, 52.2% against) and Crawford County (47.7% for, 52.6% against). The proposal failed to pass statewide.

Kathy Deck, director of the Center for Business and Economic Research at the University of Arkansas' Walton College of Business, said even though the figures presented look promising on paper, the reality could vary greatly should marijuana become legalized either for medicinal or recreational use in Arkansas.

For one, she said the study's market size based on population could be flawed.

"What I really don't know about this is how dependable the size of the market estimates are," she said. "They basically used a variety of sources to determine the size of the market potential. And since it's not legal, it's not like you can look up the size of the market.”

And while the study uses tax estimates from Colorado to paint the picture of a potential windfall for Arkansas with legalized weed (the state collected $25.307 million in marijuana-related taxes during the first six months of this year and expect to take in $78.158 million by June 2015), Deck said Colorado is likely drawing out of state dollars due to being one of two states to have recreational marijuana legalized for the masses. With time, as presumably more states legalize marijuana, the economic and tax revenue impact could be greatly reduced.

"Take the lottery, for example. People would travel and go (where there was a lottery) to spend money in the lottery. (Arkansas) being one of the last states (to have a lottery) means no tourism dollars. You keep more of your state's dollars closer to home," she said. "Right now in Washington and Colorado, they're generating tourism dollars from their tourism industries. If it was legalized across the U.S., there would be less of an impact.”

With less impact, Deck said it is likely the numbers presented could be greatly reduced.

Dr. Greg Hamilton, senior research economist at the University of Arkansas at Little Rock, said a bigger issue could also be the black market for marijuana.

In Colorado, the price per ounce of weed has risen drastically due to the demand for the drug. With the price going up, that means the taxes tacked onto a marijuana purchase increase, as well. As a result, an underground market could still be alive and well in Colorado and Hamilton said it would likely happen in Arkansas as people attempt to avoid any government involvement or taxation in weed sales.

Hamilton also said that while marijuana sales are strong in Colorado, there is not yet any information on the impact legalization has had on the youths looking to experiment with drugs and the impact on the overall business community.

"The interesting thing from my perspective is what is the impact on youth and development and does it have any impact upon the attractiveness of Colorado to attract people and industry? Has it been harmful to the state?”

If the numbers were to hold true, before any local or state government started seeing green, Deck said regulatory issues could eat up a substantial portion of the tax revenues generated.

"This (study) just looks at (revenue generated). It doesn't say that we're going to tax the heck out of it or spend money on rehab for people who over-consume. Or spend dollars for DUI (driving under the influence) enforcement.”

And even though there is some dispute on whether the numbers provided truly reflect the economic impact on Arkansas, Deck said there is one thing not in dispute when it comes to marijuana and the economy.

"There is certainly an economic advantage to being a first mover in this. There's tourism dollars from folks traveling from other places and bringing new money to your economy. And as far as the economic impact of selling new products (like legalized marijuana), someone has to grow it, market it and sell it.”

Five Star Votes: 
Average: 5(3 votes)

August report sales tax revenue up in Fort Smith, below budget estimate

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story by Ryan Saylor
rsaylor@thecitywire.com

For the third month in a row, Fort Smith sales tax collections have surpassed the same month last year. But even with the increase in revenues, sales tax receipts are still below expectations for the year.

The city's sales taxes (1% for streets and 1% combined for water and sewer projects and fire and parks and recreation) collected $3.27 million in the August report. The figure is 0.74% above the same month last year, but 1.66% lower than budgeted.

For the first eight months of the year, the total tax collections including the August report from the city's sales tax collections are up 1.37% from the same period last year but off budget by 1.04%.

(Because the state of Arkansas has a two-month delay in reporting collections back to the cities, the city of Fort Smith — for budgeting purposes — has historically reflected the collections on a one-month delay. Which is to say, the tax collections remitted to cities in August are from taxes collected in June and transferred by merchants to the state in July.)

Collections so far in the 2014 reporting period of the city's sales taxes were $26.63 million, up from collections of $26.271 million during the same period in 2013. The same eight months in 2012 saw collections of $26.587 million, while 2011 saw collections of $25.919 million. The city sales tax for fire and parks did not begin collecting revenues until 2012.

Total collections of the Fort Smith city sales taxes in 2013 was $38.938. Collections in 2012 totaled $39.21 million, just ahead of the $38.684 million collected in 2011. The 2011 collections were 3.9% above the 2010 revenues of $37.23 million.

Fort Smith's share of the countywide sales tax in the August report was $1.283 million, down 11.02% from last August when the city's share of the county sales tax revenues was $1.442 million. The figure was also 11.44% below revenue estimates of $1.449 million.

The countywide tax generated $15.353 million for Fort Smith during 2013, up 0.49% compared to 2012 and down 1.99% compared to budget forecasts. The countywide tax generated $15.279 million in 2012, just ahead of the $15.15 million in 2011, but lower than the peak collection of $16.61 million in 2008.

The countywide tax collection is critical because the revenue is a little more than 40% of the city’s general budget of roughly $42 million. A majority of the general fund budget supports fire, police and other critical city functions. The dip in collections compared to budget estimates has resulted in city officials seeking 4% budget cuts from all departments.

In an email to the Fort Smith Board of Directors, Finance Director Kara Bushkuhl said August's county sales tax figures may be below estimates due to an unusual period the year before.

"For an unknown reason, there was a large increase in August 2013 and the budget for 2014 was based upon actual received each month during 2013.  For the 8 months, the county tax is 0.5% below last year and 0.96% below budget.”

She added that property tax collections of $2.669 million to benefit the general fund were "on track to meet the estimated revenue for 2014.”

She also noted that franchise fees, which includes fees collected on cable bills, were $3.435 million through Sept. 23, adding that the "next large payments are due 10/31/14 so we will know more about this revenue after those payments are received.”

Bushkuhl told the Board during its Tuesday (Sept. 23) study session that work on the budget was well underway and city staff was working to ensure both cost of living raises and merit raises, but said other requests by city departments were likely to be cut in an effort to balance the budget for Fiscal Year 2015.
www.thecitywire.com/node/34833

PREVIOUS ANNUAL COLLECTION INFO
Fort Smith 2% sales tax collection (1% for streets; 1% for water/sewer bonds)
2013: $38.937 million
2012: $39.210 million
2011: $38.683 million
2010: $37.229 million
2009: $37.554 million
2008: $41.226 million
2007: $37.858 million
2006: $36.840 million

Fort Smith portion of 1% countywide sales tax
2013: $15.353 million
2012: $15.279 million
2011: $15.15 million
2010: $14.89 million
2009: $15.04 million
2008: $16.61 million
2007: $15.15 million
2006: $14.71 million

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Field Agent, a mobile market research startup, to go global

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story by Kim Souza
ksouza@thecitywire.com

How does a retailer or product supplier find the proverbial “Bubba” to review a deer hunting product? Or how would a property manager based in Fayetteville or Fort Smith quickly verify that a lawn service recently mowed the yard at rental property in Boca Raton, Fla.?

In a matter of minutes Field Agent could solve those questions with the help of its expansive network of 400,000 agents across the country who have downloaded the mobile app and accepted a job for cash.

Rick West, co-founder of Fayetteville-based Field Agent, said he and partners Henry Ho and Kelly Miller have harnessed the power of crowdsourcing to help retailers and suppliers solve questions, draw marketing insights and audit their own operations since 2010. And by early 2015, Field Agents will extend to six different countries with an international expansion already in the works.

West and Ho have customer development and marketing backgrounds with Procter & Gamble and have worked around the world for the large consumer packaged goods (CPG) company before returning to Fayetteville to launch Field Agent, a mobile marketing data provider. Miller is the app developer and serves as the chief technology officer for the startup.

BACKSTORY
“Around 2009 when the first iPhone 3 came out, we were sitting around thinking about how this device could change retail and the world in general. We began to see how the average consumer armed with an iPhone could penetrate certain barricades that had gone up in the retail world,” West said.

He explained that as Wal-Mart’s supplier list grew larger and larger, access inside stores at certain times was off-limits for all but the largest suppliers. Those times included Black Friday and throughout the busy holiday season.

“We began to think the iPhone and its camera and GPS ability are tools that average consumers can use to help suppliers gather data as needed. At this time everyone was focused on pushing content out to iPhone users in order to get impressions and downloads which could then be leveraged for ad revenue. No one was having consumers use their devices to gather data. That was our plan to use these smart phones and pay cash to those agents who helped us gather the data,” West explained.

He said on April 17, 2010 the Field Agent app debuted on the iPhone App Store and was the first app that paid real cash in exchange for specific data. The cash is paid through a PayPal account. Within the first 20 minutes there were 3,000 downloads of the app.

“We used the local supplier community to help us pre-launch. We got Johnson & Johnson and some other large suppliers onboard to upload jobs onto the app so when it went live there was real work available from some of the top CPG companies. Wall Street media noticed and called us immediately after the launch,” West said.

It’s been four years and the company has never looked back.

FIELD AGENT APP
Field Agent works with suppliers of all sizes and retailers from Wal-Mart and Target down to local mom and pop stores with its latest iteration now in Beta testing.

West explained that consumers across the country download the free app and complete a short profile that clarifies gender, age and contact information via email address. The agent can then log onto the app that will detect their GPS location and reveal jobs available in their immediate area.

One job cold be to check the lowest price of a gallon of milk and a dozen eggs at the Walmart Neighborhood Market in Prairie Grove. If the agent accepts the job they take a photo of the lowest priced milk and eggs at the store. That photo is time stamped with a geo location and must be taken inside the app and uploaded to Field Agent within the two-hour time requirement to receive the $2 payment to their PayPal account.

Jobs are loaded into the app by those suppliers, retailers and other businesses needing tasks done or answers involving consumer insight. Unlike Big Data scraping which can be cumbersome to manage and qualify, the crowdsourcing method is real-time, and provides quick turnaround insights to specific questions.

West said there several ways subscribers can use their service. They may:
• Question the 400,000 field agents on certain topics and then analyze the responses;
• Use agents to audit store operations (like time spent in the check out line); and,
• Or verify out-of-stocks and empty shelves, an ongoing problem in the retail segment.

For instance if a supplier looks at their Retail Link data and sees they have not had a sale in one particular store in two days, they can go online, create a job for a field agent, set the pay at $10 or more and place a 2-hour limit on the turnaround. West said the field agent in the store or nearby can quickly see if there is an out-of-stock problem and notify the supplier who then can dispatch their merchandiser to fix it. 

“There is no reason for a supplier to pull a busy merchandiser at $30 per hour off their job and send them to another store to check a potential problem, when a field agent could do it quickly for far less,” he explained.

FINDING BUBBA
West said one client wanted to have only deer hunting “Bubba” stereotypes to go into Dick’s Sporting Goods and Cabella’s to check the price of arrow tips. He said they wanted “Bubba” because they were after user opinions. He said they asked how Field Agent would screen their agent base for “Bubba” stereotypes.

“We asked ‘Bubba’ to send us a photo of his hunting license, a photo of his bow and the arrows he uses and another photo of his bow propped up against his truck. The client was satisfied that anyone who provided all of that information would be Bubba. We found 200 agents who qualified as Bubba and we sent them into retailers for the assignment and we were able to get our client the insight they were after by a qualified class of responders,” West said.

He said qualifying this select group would be very difficult and time consuming without the use of crowdsourcing which remains inexpensive. West said retailers continue to ask for certain qualified groups such as certified organic advocates, or verified Millennials. He said many are now figuring out that people lie on social media feeds, and many times it’s underaged kids who claim to meet age requirements.

“Take Facebook. Originally you had to be 18 to join. Lots of 13-year-olds joined and said they were 18. Now the age has been lowered to 13 and kids younger than that are joining. There is no way to tell if they are telling the truth. It’s also unlikely they have ever updated or corrected their age. Companies have been making decisions based on data scraped from social media feeds believed to be from Millennials, but who knows for sure,” West said.

GROWTH TRAJECTORY
Field Agent has doubled in size over the past year to 40 full-time employees and 20 part-timers with the help of a $2.5 million raised in Series A capital funding from Five Elms Capital in Kansas City.

“This year we will make between $5 and $10 million in revenue and we are growing at about 40% year-over-year,” West said. “We are still a startup company but growing rapidly.”

With 400,000 field agents in the U.S. West said another growth avenue opening up in the coming months is an international expansion into Australia, Canada, Denmark, Norway, Sweden and the United Kingdom. Beyond that he expects to move into Mexico, South America and Southeast Asia.

“Several of our largest clients (Unilever, GE, Hershey & Procter & Gamble) have global operations and we will be taking on more international work with them as well as growing our organic business,” West said.

West said Field Agent will remain focused on its core business which includes mobile shopper marketing research via crowdsourcing in real time for the retail and supplier community, and the new expansion of a “do it yourself” model for small and micro businesses.

He said one of the toughest challenges is staying focused on the sweet spot that has proven to fill a data niche since the first day of the company’s operation.

“We have turned down capital offers from firms that would have required us to relocate to Palo Alto, Calif. We chose Fayetteville and this region for our business because of the expansive supplier community here. There really is no other place like it,” West said.

He believes in the next few years the company could be purchased by a larger agency. West said that would be appealing if it could operate as its own subsidiary.

DIY MODEL, PRIVACY ISSUES
Sarah Daigle Scott was hired in March to help Field Agent set up and launch a do it yourself (DIY) model outside the retail/CPG sector. It's now in beta testing. Scott said she has a real estate firm and some small businesses testing it. 

“It’s a way for small businesses to check out our their competition, or just verify that certain things are done,” Scott said. “The possibilities seem almost endless at this point with the number of businesses that could benefit from the type of data we can help them source through our expansive agent base. ... This model is affordable for companies of all sizes and can relay the type of data that at one time only the largest companies could afford to access.”

West said there are jobs that Field Agent has turned down.

“We are careful not to interfere with military bases and we don’t help folks spy on one another,” he said.

West said a private investigator wanted to use agents to cruise through hotel parking lots and take photos of license plates. The PI told West he was trying to help a lady find out if her husband was cheating. West said protecting one’s privacy is important and respectfully declined the work.

Scott admitted that no one gets rich being a field agent, but it does pay real cash for quick and easy jobs. It also provides valuable real-time feedback for companies with answers to whatever questions they choose to ask.

Five Star Votes: 
Average: 5(6 votes)

Exec says culture helps Wal-Mart remain competitive, be able to ‘course correct’

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story by Kim Souza
ksouza@thecitywire.com

The retail landscape has never been more competitive even for the almost half-trillion dollars in sales Wal-Mart Stores will report this year. A difference maker in terms of remaining competitive is ongoing investment in corporate culture, according to Celia Swanson, senior vice president of change management at Wal-Mart.

Swanson, a self-proclaimed culture junkie, shared her insights on the unique corporate culture at Wal-Mart as the keynote speaker at Cross Church Summit Luncheon on Thursday (Sept. 25) in Rogers.

Andy Wilson, a former Wal-Mart executive, said Swanson has been the ambassador for Wal-Mart’s culture during her 20-years at the company working in high profile positions in training and team development in Wal-Mart’s People division.

“She is one that always does the right thing. She lives the culture day in and day out,” Wison said.

Swanson characterized her culture platform as a journey she has traveled for more than two decades noting that it was the Wal-Mart culture that has kept there all these years.

“I came to Wal-Mart with the Pace acquisition in 1994. I was a big city girl who had been competing with Wal-Mart and I didn’t think that I would want to live in Bentonville. Denver was nirvana for me at the time,” she said.

Swanson shared that corporate culture is tied to the bottom line. She quoted from “The Culture Cycle,” by Harvard professor James Heskett, that as much as half of the difference in operating profits between organizations can be attributed to effective corporate culture.

Heskett qualifies that statement saying that engaged managers and employees remain at a company longer and that reduces recruitment and new employee training costs resulting in a higher productivity per employee. He writes that employee continuity leads to better customer relationships and loyalty, which in turn can lower marketing costs and enhance sales.

Swanson shared that one of the first things the new Wal-Mart CEO Doug McMillon did after his promotion was to create a video on the importance of corporate culture. He also made the traditional Saturday morning meeting optional for the first time in the company’s history.

Swanson said McMillon understands the importance of refreshing a rich corporate culture to make it relevant and exciting for today.

“To his credit he made the meeting optional, but then put the pressure on himself to make the meetings so great that everyone would want to attend,” she added.

Swanson said Wal-Mart’s culture, though quirky at times, is grounded in the core principles set by founder Sam Walton which at the rudimentary level is making the customer No. 1, working together to lower prices so people can save money and have a better life. Both ideas were part of Walton’s acceptance speech when he received the Presidential Medal of Freedom by then President George Herbert Walker Bush in 1992, shortly before his death. Walton said the company growth up to that point was attributed to the contributions and ideas from retailer’s 384,000 employees.

Today, at more than 2 million workers across the globe, Wal-Mart continues to refine and and refresh its corporate culture which Swanson said every company should do periodically regardless of its size.

Swanson shared four steps she encourages every company to adopt if they want an enduring corporate culture that promotes profits.

Build It
Make sure it’s noble and a culture that instills pride and purpose among the staff who want to be there adding to not trying to change the company’s core mission.

Live It
Make sure key officers and managers understand it’s their responsibility to uphold the culture everyday. She said former CEO Mike Duke urged all the management to take a business card and scratch out their title and write in Culture Role Model and place next to their office phone.

Check It
Make sure to access progress along the way. Swanson said when she was in charge of Sam’s Club marketing she was under the gun to reconnect the Sam’s Club brand. She said after a rough go of it they found a leader who on the surface turned things around with brilliant results. The problem was that no one wanted to work with this person and the talent exodus began. Swanson said she let it go for two years before removing the person because her eye was on the prize at hand. She noted it was one of the hardest decisions she has had to make as a manager. No matter how great the results might be, they cannot make up for a deterioration in corporate culture and value systems, she said. Swanson added that it took a year for her to rebuild the connection she once had in that division.

Refresh It
The desire to update and refresh corporate culture is perhaps the most important of all four steps because of the distractions in today’s world, she said. One thing she credits CEO Doug McMillon with doing is understanding the difference between culture and traditions. Swanson said the Saturday morning meeting is a tradition that could be tweaked. She said the Wal-Mart cheer is part of the culture, though not an original idea. Swanson said Sam adopted it after he and Helen returned from a trip to Korea and saw a supplier doing a similar cheer. It’s been part of the Wal-Mart culture for decades, though quirky to outsiders.

Swanson concluded her speech by acknowledging that Wal-Mart does not always initially do the right thing. 

“We know from media accounts that sometimes it may take a while for Wal-Mart to course correct, but Wal-Mart is committed to doing the right thing,” she concluded.

The biggest “course correct” story remains the ongoing investigation into alleged violations by Wal-Mart executives of the Foreign Corrupt Practices Act.

Several large institutional investors have pursued lawsuits against Wal-Mart executives and board members implicated in the alleged bribery scandal. Information that has become part of the public domain include files released by U.S. Reps. Henry Waxman of California and Elijah Cummings of Maryland. The Congressional tandem found Wal-Mart’s Mexican unit used a state governor in Mexico to facilitate $156,000 in bribes.

The New York Times first reported that Wal-Mart executives were alerted to the alleged bribery in Mexico as early as 2005. The alleged bribes were used to hasten the retailer’s building of new stores and avoid permit hurdles that were holding up some of its competitors. Wal-Mart self-reported alleged FCPA violations in December 2011, which was nearly six years after dated internal executive emails.

Wal-Mart does not comment on pending litigation, but the retailer did release a compliance report earlier this year that stated the company has spent $439 million in legal fees over the past two years to investigate potential violation of the Foreign Corrupt Practice Act.

Five Star Votes: 
Average: 3(4 votes)

Most area public school board seats were unopposed

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story by Ryan Saylor
rsaylor@thecitywire.com

With all the focus on statewide races for governor and U.S. Senate, as well as local special elections on millage rate increases, one likely would not be blamed for being unaware of another local race that was settled for many on Sept. 17.

School board races at the state's hundreds of school districts were held last week, but in the region's large and small districts, nearly all seats were unopposed for five year terms.

In Fort Smith, school board members Jeannie Cole and Dr. Deanie Mehl won re-election unopposed, as did Theresa Bell and Jamie Hammond across the river in Van Buren. Further east, athletic rival Alma saw a change on its board though the suffix changed after Paul Winborn Jr. ran unopposed to replace his father, Paul Winborn Sr., on the Alma School Board.

In Greenwood, Kelli Henning was appointed to the board after the filing deadline had passed to replace Mary Ann Sandifer, who resigned her position earlier this year. Henning will have to run in 2015 to keep her spot on the Greenwood School Board.

Running unopposed in Greenwood was Dr. Brad Johnson, who replaced board member Greg Hasley.

Further east in Charleston, Michelle Schmitz won a seat on the district's school board unopposed as did Rick Gage on the Ozark School Board. Ozark did have an opposed three-way race between Laura Duncan-Randolph, Todd Durning, and Mark Weseman. Weseman received 84 votes to Duncan-Randolph's 187 votes and Durning's 138, leaving the latter two in a runoff election on Oct. 7.

On the Mulberry-Pleasant View Bi-County School Board, Andrew Lewis, David Edwards and Richard Cagle all ran unopposed for their seats, while Elizabeth Jordan lost to Johnny Ray Kimes, bringing in 53 votes to his 85.

In Lavaca, School Board President Perry Newman was the only candidate up for re-election and like many of the candidates in other school districts across the region, he ran unopposed. For Newman, he said the decision to seek a seat on the board about 20 years ago was about being involved in his child's education.

"I had two young children in grade school and I kind of felt like if you're going to have your children in something, you ought to be involved in it too and the school board is a good place to be involved.”

Lavaca Superintendent Steve Rose said the primary function of Newman and his colleagues on school boards across the state was to address policy and make administrative decisions.

"The primary role of the school board is to pass policy. That's their main function and to hire and fire the superintendent," Rose said. "They're the overseers of the money and the funds. And the superintendent reports directly to the board. They're an integral part of the overall success of the school district.”

Newman agreed, but said he was unaware of the amount of politicking that comes with trying to make his children's district the best it could be. According to the now-president of the board, the state controls much of the funding for the district requiring engagement by board members with legislators and other education stakeholders.

"It's more of a political job than I thought it would be, and not necessarily locally but on a state level," he explained.

The political work in his time on the board has included working with state officials to secure funding for a new elementary and high school, as well as a performing arts center, paid for using state funding and funding from a millage increase passed during the last decade.

As for the low number of opposed seats on local school boards, when asked if having the election on dates different from the primary election in May or general election in November, he said he did not think it had any bearing.

"In our case, the community, the constituents are satisfied with the people elected to the board. They do a great job and are open to the community. So the people in the community are satisfied.”

For Newman, who has now completed four elections to the Lavaca School Board, he likes the "simpler elections.”

"It makes it a local issue. If you put it into a normal election, you're going to have someone who may vote for you because you say you're a Democrat or a Republican. When you get down into school (elections), there should be no parties. The goal is to educate in the nicest, safest, warmest place you can.”

The following links connect to the schools or school boards mentioned in this story.
Alma Public School Board

Charleston Public School Board

Fort Smith Public School Board

Greenwood Public School Board

Lavaca Public School Board

 

Mulberry-Pleasant View Bi-County School Board

Ozark Public School Board

 

Five Star Votes: 
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Fort Smith reviews trail, bikeways plan; may seek funds from street tax

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story and photos by Ryan Saylor
rsaylor@thecitywire.com

Fort Smith citizens were offered the opportunity Thursday (Sept. 25) to have a say in the future of the city's 88-mile trails and greenways master plan.

Fort Smith Parks and Recreation Commissioner Casey Millspaugh, a Trails and Greenways Committee chaired by himself and Parks Commissioner Sheri Toliver joined together with the city's parks and engineering departments to host the community-wide open house Thursday at the Elm Grove Community Center. Different concepts were presented for the future of trails in Fort Smith.

Parks Director Mike Alsup said the goal of Thursday's event was not simply to find out what type of trail or bike lane design the public favored, but also to help in updating the master plan first rolled out 10 years ago.

"We'd like the public to let us know where (they'd like to see trails) connect, where they'd like to see the trails go," he said. "That would be helpful."

Alsup said having the public engage with the city is the only way for the local government to know where adjustments need to be made, noting that growth patterns and development in the decade since the master plan was first announced could have shifted where trails should be.

A variety of trails have already been installed in east and south Fort Smith, namely around Ben Geren Park and Chaffee Crossing, with another trail being constructed along the Arkansas River. Funding for the River West Trail along the banks of the Arkansas River near downtown is being made possible through funding from the Walton Family Foundation. The River West Trail will cost about $1 million per mile to construct, with about two miles of trail planned in its initial phase.

In plans presented at Thursday's open house, Engineering Director Stan Snodgrass noted that costs were higher on the River West Trail than the typical trail included in the city's trail plan due to its proximity to the river and the need to construct the trail using concrete instead of asphalt. He said additional amenities including landscaping and decorative lighting were included that would not typically be included in other trails across the city.

The total costs for trails and greenways in the city, Snodgrass said, would run about $125,000 per mile.

Another option presented to citizens during the informal open house Thursday was a bike lane included in future road construction projects, adding bikers to the roadways traveled by cars. The lanes would have bikes following the flow of traffic, though bike lanes would provide about four feet of room for travel on the shoulder separate from a car lane.

According to Snodgrass, total costs for bike lanes included in the roadway would be between $190,000 and $340,000 per mile.

"When you build it as part of the roadway section, you've got to build it a whole lot thicker because it's not feasible when you're doing your roadway section to shallow it up on your outside edge. So whereas when you build it separate, you may have just two or three inches of asphalt and a few inches of gravel. You get out in the street and you might have a whole lot of area where the bad materials cut under, then additional rock on that then additional whole lot thicker asphalt of concrete. That's the reason there's a range in that."

An additional meeting will be held Tuesday (Sept. 30) at Creekmore Park's community room. Data and community input gathered at both open house events, plus Facebook feedback on a Trails and Greenways fan page and any e-mails received through the city's website will be presented to the Fort Smith Board of Directors at a study session at the end of October, Snodgrass said, adding that funding for additional trails could be discussed at that time.

Funding for the trail program is now provided by the five-year capital improvement plan through the parks department, with work taking place on the River West Trail, and Alsup saying a Mill Creek Trail at a cost of $500,000 to $750,000 per mile planned for 2016.

But the capital improvement plan's budget is split between many different park priorities, including community park installations and the construction of the Ben Geren Aquatics Center. For that reason, there has been discussion of presenting to the Board the possibility of allowing voters to decide next year on renewing the streets sales tax and designating part of that funding for trails and greenways, Snodgrass said.

"(At the October study session), we'll say, 'Hey, here's some of the data that we got.' And is this something they want to consider? And I'm sure there will be another (study session) before the end of the year. The main issue is is this something that we wan to throw out to the voters to do a potential reallocation? A small percent. I couldn't tell you an exact number, but a fairly small percentage."

David Whitt, a Fort Smith resident and president of the Cardio Cycling Club in Van Buren, said while he was hesitant to vote for higher taxes, he would be in favor of taking some of the sales tax money already being collected and reallocating it to trails.

"I'd like to see more cycling trails. Anything that's used for cycling or walking or any sort of exercise is going to be beneficial to the community, so anything that they build is going to be used. Used a lot. We use them a lot right now and we'd like to see some more," he said, adding that his group regularly hits the trails in Fayetteville and Little Rock.

Alsup said input from Thursday's open house and the planned meeting Tuesday will help determine where his department directs engineering to go next with trail planning.

Five Star Votes: 
Average: 5(2 votes)

Arkansas jobs chief returns from Taiwan, optimistic about ‘large projects’

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story by Roby Brock, a TCW content partner and owner of Talk Business & Politics
roby@talkbusiness.net

Grant Tennille, director of the Arkansas Economic Development Commission, says it’s time for Arkansas to refocus economic relations with Taiwan, the democratic island nation whose connection and relationship with China has improved.

Tennille recently returned from a week-long Asian trade trip that involved meeting with Taiwanese and Chinese officials. Tennille said he re-upped a trade agreement on behalf of the state and has hopes it will pay dividends.

“In Taiwan, I was recently honored and fortunate to re-sign to reactivate a trade agreement between the state of Arkansas and TAITRA, which is the Taiwanese trade ministry. That agreement was first signed by then-Gov. Clinton in 1979,” Tennille said.

There have always been tense relations between Taiwan and mainland China, and Clinton never visited there as President. He did, however, make four visits to Taiwan as Arkansas governor.

“It was very, very clear to me that he [Clinton] had developed some very strong and warm relationships over there and I had somewhat regretted that they hadn’t been kept up as well as they should have been,” said Tennille.

“We’re planning on rebuilding those relationships because there’s an enormous amount of opportunity, not only obviously in mainland China, but in Taiwan. The business relationships between those two countries have improved light years in the last five years. So I think that some success in China is going to require some effort in Taiwan,” he said.

ON A ROLL
Arkansas economic officials have participated in several major groundbreakings in the last month.

“I think some of its confidence. And I’ve been saying for the better part of a year that people are just sort of running out of patience. There’s never, it feels like, ever going to be the perfect time to launch one of these big things. Sometimes you just have to go,” Tennille said.

In Central Arkansas, Dassault Falcon officials recently turned dirt for a $60 million expansion at its Little Rock facility. Two weeks later, officials announced a subsequent location of a French aircraft interior manufacturer that supplies Dassault.

In El Dorado, officials broke ground on a $100 million incinerator project. And, last week, the state officially helped launch construction at the $1.3 billion Big River Steel superproject.

Tennille said he is not worried about a lawsuit filed by competitor Nucor Steel, which has two steel mills in Mississippi County, the site of Big River Steel. Tennille said he’s confident that environmental regulators were thorough in their review of Big River’s air quality permit. He said it’s nearing time to move on.

“I think that we’re hopefully at some point in the not-too-distant future in for some really energetic softball games in Mississippi County,” Tennille said.

Overall, conditions are favorable for more economic prospects, Tennille said, calling activity in his agency’s circle “wall-to-wall.” He cited Dassault’s optimistic forecast for a civilian aircraft market rebound that could lead to more suppliers in Central Arkansas and said more is in the pipeline.

“There are some very, very large projects circling out there that we’re working on,” Tennille said, adding that he is worried about the low balance in the Governor’s Quick Action Closing Fund, which has less than $7 million in available funds to incentivize projects.

Five Star Votes: 
Average: 5(1 vote)

Wal-Mart opens its Pickup Grocery format in Northwest Arkansas

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story by Kim Souza (photos courtesy of Wal-Mart Stores Inc.)
ksouza@thecitywire.com

Grocery drive-up convenience with low price guarantees are the latest ploy by Wal-Mart Stores Inc. to bridge the digital and physical retail worlds. And on Monday (Sept. 29) the retail giant is unveiled its Walmart Pickup Grocery service to registered customers in Northwest Arkansas.

A grand opening ceremony is set to take place at 7:30 a.m. at the warehouse site located near the intersection of J Street and S. Walton Boulevard in Bentonville. Wal-Mart said its employees have in recent weeks tested the new format and it wants to continue expanding the test by allowing registered shoppers to use the service beginning Monday.

Former Walmart U.S. CEO BIll Simon first announced the plans for a drive-up grocery depot in March. The Bentonville City Council approved the warehouse site in early May and construction was underway within days. Last month Wal-Mart revealed the name for the format– Walmart Pickup Grocery – and began letting employees test the service.

USER GUIDE
Consumers who want to use the service must first register online with an email address. Wal-Mart said it will begin extending invitations to try the same-day service via email. 

Registered shoppers can order from the online site (Link here for the page.) which contains roughly 10,000 grocery and consumable items including fresh meat, dairy, produce and common household products. The consumer then schedules a pickup time ranging from two hours to three weeks after the order is placed.

The shopper then drives to one of the kiosk stations at the pickup grocery site at the scheduled time and notifies the attendant who will bring their order to the car. Orders are paid for online. Wal-Mart said this test extends its everyday low prices with no hidden fee or surcharges.

“We know at Wal-Mart our customers’ needs are changing. They want and need more shopping options and we have the means to give them low prices, wide assortments along with value and convenience in a seamless shopping experience,” Deisha Barnett, Wal-Mart spokeswoman, told The City Wire in April when the new format was made public.

Barnett said the new convenient grocery format in no way is meant to replace traditional stock-up trips at its supercenters and Neighborhood Market stores.

MIRRORING A U.K. MODEL
Judith McKenna, the chief development officer at Walmart U.S. who has years of expertise as the retailer’s British grocery chain ASDA, is one of the leaders of the new format. In June, she said the ASDA model offers “learnings” as the U.K. market is more adept at online grocery than the U.S.

“ASDA customers have moved quickly to online and pickup grocery models. A program called Click & Collect was not available two years ago. It’s in 300 stores now and will be in 600 stores by next year,” McKenna said.

McKenna said population density is needed for the home delivery option to make financial sense for retailers. But in drive commuter markets, she said the click & collect models for grocery could find favor among many shoppers. She said the new format in Bentonville is a trial, but there is evidence in other places that it has possibilities.

Wal-Mart has been clear from the beginning that the new mini warehouse format is a test, one of many it’s conducting across the country to assess consumer sentiment toward delivery options versus pickup services for groceries. 

The retailer has said the grocery home delivery tests in Denver were going well, but one   lesson learned in the process has been that more consumers would just as soon pickup their online orders at their own convenience for no added fees. The home delivery fee in the Denver market ranges between $5 and $10.

The online grocery market, worth $6 billion annually, is projected to grow at 9.5% a year between 2012 and 2017, according to the market research firm IBISWorld.

EXPERT INSIGHT
“Wal-Mart is testing this format because it is a vehicle – literally – for next-stage scale-building and a complement to its small format strategy,” said Carol Spieckerman, CEO of newmarketbuilders.

Continuing, Spieckerman noted: “Wal-Mart has everything to gain as it offers yet another option for convenience-starved customers and without the overhead of its other physical formats. Shopping eats up time and can be a major inconvenience for parents with small children and the elderly and infirm. This is also a great way for Wal-Mart to make the most of its digital platform, to acclimate more customers to using it and to gather more information on its customers’ searching and shopping habits as they place orders online.”

She adds that the while the click & collect locations are common in the U.K., this new format may have more influence in the U.S.

“It’s a pioneering move in the U.S. and that alone has the potential to bring new customers into Wal-Mart’s physical and digital ecosystem,” Spieckerman said.

WHY BENTONVILLE?
During shareholder’s week in June, Wal-Mart execs were asked why they chose Bentonville as the home for this newest concept. They responded, “Why not?” 

Northwest Arkansas is a commuter society – with some estimates of more than 500,000 living in the metro area – and thousands of potential shoppers drive by the 15,000 square-foot pickup warehouse each day. In Wal-Mart’s own corporate ranks there are roughly 10,000 working just a few blocks away, many of whom commute into Bentonville from nearby towns.

Analysts said having the new grocery format close to the home office and technology center is also a benefit because they will be able to test new technology capabilities quickly and conveniently without travel.

Five Star Votes: 
Average: 4.3(6 votes)

ADEQ memo indicates Whirlpool pollution plume is spreading

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story by Ryan Saylor
rsaylor@thecitywire.com

The plume of potentially cancer-causing trichloroethylene (TCE) found under the former Whirlpool manufacturing facility and an adjoining neighborhood in South Fort Smith could be spreading in the area near the near a Boys and Girls Club location.

News of the potentially growing plume was disclosed in a Sept. 22 letter from the Arkansas Department of Environmental Quality to Robert Karwowski, director of environmental, health and safety at Whirlpool's corporate headquarters in Benton Harbor, Mich.

ADEQ Engineer Mostafa Mehran wrote to Karwowski regarding a report by Whirlpool about additional TCE pollution that was found near a Boys and Girls Club located in South Fort Smith not far from the shuttered factory facility.

The company previously disclosed the discovery on the site of the Boys and Girls Club of trichloroethylene (TCE), a potentially cancer causing chemical used as a degreasing agent at Whirlpool's former Fort Smith manufacturing facility, in an Aug. 4 letter to the Arkansas Department of Environmental Quality.

The Whirlpool report written by environmental consultant Michael Ellis of ENVIRON — the firm hired by the company to implement an ADEQ-approved remediation plan — said the TCE discovered at the site of the Boys and Girls Club posed no threat to the general public.

"In summary, following a well-defined scientific process, no trichloroethylene (TCE) was found in any soil samples or in eight of the nine groundwater samples taken at the Boys and Girls Club property," Ellis wrote to the ADEQ. "These results indicate that impacted groundwater only marginally extends beyond the boundaries of the Jenny Lind Road expansion project. The impacted groundwater is only beneath a small corner of the undeveloped piece of the Boys and Girls Club property that will be separated from the rest of the Boys and Girls Club property by the Ingersoll Avenue Expansion project."

But in Mehran's letter to Whirlpool, the ADEQ engineer said the company failed to indicate that the TCE plume could be growing. He cited several detections of the chemical used as a degreasing agent at the factory through the 1980s, noting that the levels are above detection limits and that TCE was also discovered in groundwater samples taken at the site.

"This could be an indication of plume expansion," Mehran wrote, advising the company to make changes to the August report where it wrote indicating that the TCE at the Boys and Girls Club posed no threat. The report, he said, should indicate that the plume could be growing. Mehran also directed Whirlpool to install additional monitoring wells to keep track of the TCE plume.

"Given the apparent shape of the plume, ADEQ requires an additional monitoring well in the northwest corner of City of Fort Smith property (three properties)," he wrote.

The land owned by the city is located at Ingersoll Road and Boys and Girls Club Lane, where a road widening project has already necessitated a land sale between Whirlpool and the city, in addition to resolutions requiring Whirlpool to conduct testing during the road work and cover any costs associated with protecting construction workers at the site.

City Administrator Ray Gosack said during a Sept. 2 Board of Directors meeting that a resolution adopted by the Board would further the city's efforts to protect construction workers at the site from possible exposure to TCE contamination, which has been discovered at 15 feet below the surface in water.

"So we've drafted an agreement with Whirlpool that would give them access to the construction site if they need it. It would also require that if the city has to take extraordinary measures during the construction because of the TCE contamination, that Whirlpool would reimburse the city for the cost of implementing those measures to deal with the TCE contamination," Gosack said at the time.

Whirlpool must submit a response to ADEQ's letter within 10 days of receiving the correspondence, according to Mehran's letter.

Link here for Mehran’s letter to Whirlpool.

Five Star Votes: 
Average: 5(4 votes)

Spartan seals deal to buy large warehouse, 50-plus acres from Whirlpool

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The deal by Spartan Logistics to acquire the large warehouse and distribution center and a little more than 50 acres from Whirlpool has closed, with Fort Smith Regional Chamber of Commerce President and CEO Tim Allen saying the ownership change should streamline economic development efforts related to the property.

Benton Harbor, Mich.-based Whirlpool Corp. announced in October 2011 it would close the Fort Smith plant, which included around 2 million square foot of manufacturing space with an adjacent large warehouse and distribution operation. The eventual June 2102 closure of the plant marked the end of more than 45 years of Whirlpool operations in Fort Smith. Employment at the refrigerator production plant ranged from a high of 4,600 in early 2006 to around 1,000 when the plant closed.

A Chamber statement issued Monday (Sept. 29) said Spartan, working with R.H. Ghan and Cooper Commercial Properties, has purchased the 619,508 square foot warehouse facility and about 54 acres it occupies. The remaining and vacant 2,191,430 square foot manufacturing building and offices sits on 151 acres and is still owned by Whirlpool.

Officials with Jones Lang LaSalle, the real estate company hired by Whirlpool to market its shuttered Fort Smith facilities, said the warehouse and manufacturing space had a replacement cost of $111.6 million.

Spartan Logistics is a second generation family business with more than 25 years in the business of supply chain solutions. The company employs 300 in and operates 17 locations in four states. The company has more than 3 million square feet of space under management. The company also manages two building in Little Rock for customers, with customer-support operations also in California. Spartan and its associated companies provide “one-stop shopping” to many Fortune 500 companies with a packaging handling, light manufacturing, packaging assembly, inventory controls, shipping and other needs. One of its customers is Owens Corning, which has a manufacturing operation in Fort Smith.

Spartan first landed on the property in October 2013 when it acquired 100,000 square foot of the warehouse space and employed 12 for operations. At the time, Spartan Chairman Ed Harmon said up to 200 could be employed by Spartan and other tenants if the warehouse was fully utilized. Monday’s statement from the Fort Smith Chamber did not discuss job numbers or the sales price.

“We are excited to offer enhanced services to our current clients and believe this facility will enable us to significantly expand our presence in the Fort Smith area,” Harmon, chairman of Spartan Logistics and president of its development company, said in the chamber statement. “We are so pleased with the efforts of Fort Smith city leaders who helped move the approval process forward and get us to the closing table quickly with this purchase.”

Allen said with the deal in the books, the “repurposing of the site” is underway.

“Since Spartan announced their intent to purchase the property in May, we have been getting numerous calls from companies that are interested in leasing sections of the building. We expect that after today’s news, inquiries about the building will increase. It’s great to have an energetic company like Spartan Logistics as the new owner,” said Tim Allen, president of the Fort Smith Chamber, said in the statement.

In a brief interview with The City Wire, Allen said he has shown the property to three different companies, and is now able to work directly with Spartan on putting the property to good use.

“For me, having a new owner of that building really helps us with economic development, because we know we have that speed-to-market factor. The decision-making process is much faster,” Allen said.

Allen said having “a big piece of that property” clear from Whirlpool shows the progress being made to return jobs to the area.

“We’re really getting a lot of interest in that ... and I will really be surprised if we don’t land something else out there,” Allen said.

Five Star Votes: 
Average: 5(1 vote)

Arvest, First National hold top spots in metro area deposits

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story by Kim Souza
ksouza@thecitywire.com

Deposits were up 3.32% and 1.45%, respectively, among banks in Northwest Arkansas and the Fort Smith metro area, according to a report issued Monday (Sept. 29) by the Federal Deposit Insurance Corp.

The report, which measured deposits as of June 30, showed that the local regions bucked a national trend in the same period as U.S. insured deposits totaled $6.1 trillion, down 0.2% from a year ago.

Economists have said several signs point to an overall stronger economy for the nation. Personal income ticked up 0.3% last month and personal saving rates remain high at 5.4%, though they have receded slightly from a two-year peak in July at 5.6%, according to the Bureau of Labor Statistics.

Consumer Sentiment surveys by Arvest Bank across the state have indicated that a higher savings mentality which could be responsible for the uptick in deposits in Northwest Arkansas and Fort Smith, two of the three most populated metro areas in the state.

NORTHWEST ARKANSAS
Surpassing the half million mark in population. banks continue to expand into Benton and Washington counties. There are 39 different banks operating in this metro area with deposits exceeding $8.552 billion, as of June 30. This compared to 38 banks holding $8.277 billion in deposits one year ago.

While there is one more bank, there was also the consolidation of Metropolitan National by Simmons First National and the acquisition of Liberty Bank by Centennial Bank.

Arvest continues to control the lion’s share of this market with 47.62% of the deposits valued at $4.072 billion, up from $3.926 billion in the previous reporting period.. Arvest managed to increase that share from 47.44% a year ago.

First Security Bank conceded some share from a year ago. The Searcy-based bank had deposits of $645.462 million as of June 30, for a 7.55% market share. Deposits dipped $25.8 million from a year ago, trimming back the market share from 8.11%.

Bank of America also picked up some added share to 3.76% of the market with deposits of $321.505 million, up from $305.633 million in the year-ago report. Signature Bank ranked fourth in terms of deposits holding steady at $297.498 million worth 3.48% of the market.

The Bank of Arkansas grew its deposits year-over-year by $34.68 million, moving it up the fifth spot, up one slot from a year ago. Conversely the Bank of Fayetteville lost some market share taking the No. 6 spot, but still saw a $5.8 million uptick in overall deposits.

Simmons FIrst picked up  market share with the purchase of Metropolitan National Bank last fall. Simmons grew market share to 2.85% or $289 million, up from $198 million a year ago.

Legacy National Bank also grew its deposits year-over-year by $20 million. As of June 30 the Springdale-based Legacy had $230.7 million in deposits worth 2.7% of the local market.

TOP 10 MARKETSHARE – NORTHWEST ARKANSAS

Arvest: 47.62%, $4.072 billion

First Security: 7.55%, $645.46 million
Bank of America: 3.76%, $321.5 million

Signature Bank: 3.48%, $297.49 million

Bank of Arkansas: 3.41%, $291.73 million

Bank of Fayetteville: 3.38%, $289 million

Simmons First National: 2.85%, $243 million

Legacy National: 2.70%, $230.76 million

Centennial Bank: 2.42%, $206.59 million

Iberiabank: 2.08%, $177.64 million

FORT SMITH METRO
The local banking sector in the Fort Smith metro area which includes eastern Oklahoma has 21 different banks holding deposits of $4.116 billion as of the June 30. Deposits in this region rose $59 million over the past year and there is one less bank.

First National Bank of Fort Smith has the majority of deposits in this region again this year. Deposits totaled $878.95 million or 21.35% of the market share, increasing $75.9 million in the past year, and growing share from 18.31%.

Arvest comes in at No. 2 and grew its deposits to $679.432 million to control 16.51% of the local market. Deposits rose $88.9 million from year ago and picked up two full percentage points in market share.

BancorpSouth controls the No. 3 spot this year with deposits of $462.13 million, or 11.23% of the market. The Tupelo, Miss.-based bank saw its Fort Smith area market deposits fall by $45.9 million and conceded 1.29% percentage points in market share.

Citizens Bank & Trust picked up market share and also grew its deposits year-over-year. The Crawford County-based bank has 7.7% of the market share with deposits of $317.32 million. This compares to 7.65% market share and deposits of $310.46 million a year ago. Citizens is owned by First Bank Corp., which is also the parent company of First National Bank of Fort Smith.

Region’s Bank rounded out the top 5 in the metro area. Regions has a market share of 4.95% with deposits of $203.69 million. Regions lost market share, falling from 5.56% a year-ago with $21.8 million fewer deposits.

The next four largest banks in terms of deposits are: Central National of Poteau: $186.55 million, 4.53%; Armstrong Bank of Muskogee: $168.16 million, 4.09%; The Community State Bank Poteau: $165.7 million, 4.03%; and Firstar Bank of Sallisaw: $163.97 million, 3.98%.

Benefit Bank ranks No. 10 in deposit size with $148.66 million or 3.61% of the market. Deposits have shrunk by $7.36 million from a year ago, when the Fort Smith-based bank held 3.85% of the market share.

Farmers Bank of Greenwood was just one spot out of the top 10 with deposits of $147.712 million at the end of June. This was 3.59% of the local market. A year ago the bank held deposits of $148.32 million or 3.66% of the market share.

TOP 10 MARKETSHARE – FORT SMITH METRO

First National Bank of Fort Smith: 21.35%, $878.95 million

Arvest: 16.51%, $679.432 million
BancorpSouth: 11.23%, $462.133 million

Citizens Bank & Trust: 7.71%, $317.324 million

Regions Bank: 4.95%, $203.691 million

Central National Bank of Poteau: 4.53%, $186.566 million

Armstrong Bank.: 4.09%, $168.165 million

Community State Bank: 4.03%, $165.701 million

Firstar Bank of Sallisaw: $163.97 million, 3.98%

Benefit Bank: 3.61%, $148.864 million

ARKANSAS MARKET SHARE
Arvest Bank again captured the top spot in terms of deposit share in all of Arkansas. Centennial Bank moved to the third spot, up from eight in 2013, after the acquisition of Jonesboro-based Liberty Bank.

Following are the top five banks in terms of market share as of June 30. The parenthesis notes the rank in 2013.

Arvest Bank
June 30, 2014: $6.635 billion, 12.33%
June 30, 2013: $6.2 billion, 11.67% (1)

Regions Bank
June 30, 2014: $4.01 billion, 7.45%
June 30, 2013: $4.188 billion, 7.89% (2)

Centennial Bank
June 30, 2014: $3.487 billion, 6.48%
June 30, 2013: $1.627 billion, 3.06% (8)

First Security Bank
June 30, 2014: $3.404 billion, 6.33%
June 30, 2013: $3.333 billion, 6.28% (3)

Bank of America
June 30, 2014: $3.237 billion, 6.02%
June 30, 2013: $2.977 billion, 5.61% (4)

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Realtors review policies following murder of Little Rock Realtor

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story by Ryan Saylor and Kim Souza
rsaylor@thecitywire.com
ksouza@thecitywire.com

The kidnapping and murder of Little Rock area real estate broker Beverly Carter has caused the real estate industry to re-examine policies and procedures in light of her death.

Carter was last seen Thursday before showing a home near Little Rock. She was found Tuesday (Sept. 30) in a shallow grave at a concrete company northeast of Little Rock. She was 49.

According to Emily Morgan, director of public relations at the Arkansas Realtors Association, Carter's murder has been a "big reality check."

"As far as updating our policies, we definitely are. This is been a big reality check. We have a lot of our leadership coming in today to meet with our CEO and implement new policies statewide," she said.

While it is up to each real estate agent and broker to implement a safety plan, Morgan said the ARA works with local Realtor boards to provide training statewide.

"Many of them hold classes and many boards have office safety plans that they give new agents and brokers."

The Association issued this statement Tuesday (Sept. 30): “On behalf of the Arkansas REALTORS Association, we would like to extend our deepest sympathy and condolences to Beverly Carter’s family. Words cannot express how truly sorry we are that this tragedy has happened. Though not every REALTOR in Arkansas may have known her, we all feel a deep connection with her as a part of our REALTOR family.

“We feel an obligation to re-educate our members on best safety practices and plan to implement a statewide, if not nationwide, safety plan. It is our goal to make sure that all REALTORS have the information and means to keep themselves safe during showings, open houses and in their day-to-day business.”

TECHNOLOGY SUPPORT
Vickie Davis, a realtor with Sagely & Edwards Realtors in Fort Smith, said she always makes sure to notify her husband, son or mother where she will be, much like Carter had done with her husband before going on the showing that result in her death. But Davis said she has another way to let her family know where she is at all times.

"On my cell phone, I have the 'Find My Phone' app, so they can usually track me wherever I am," she said.

Davis said there were other simple steps she took to protect herself on the job, such as listening to the needs of the client and listening to your own instincts.

"Whenever you're talking to someone on the phone and have a few red flags, in that case you have them meet you at the office first. Some Realtors even ask you to fill out forms and show a drivers license," she said.

MEET PEOPLE FIRST
Aimee Edens, an agent with Chuck Fawcett Realty in Fort Smith, said that was exactly the procedure followed at her agency if agents and brokers do not know potential clients.

"When we show a house to someone or someone calls in and wants to see a house and it’s someone we don't know, we meet them at the office first and take a copy of their drivers license," she said. "A lot of times people who don't want to come in, we don't show them the house. We try to meet with our people first and find out what they're looking for. People who are serious about looking for a house will come in."

Edens said another step to protect herself includes not entering a vacant property with a client.

"A lot of times what we'll do is unlock the property and let them go in and look around. We wait outside of the property," she said, adding that repeat customers such as investors are treated a little differently since the client is known and would likely be less of a risk.

In spite of all the training and available resources for agents, the ARA's Morgan said an incident had occurred in the Fort Smith region within the last several years involving realtor safety. Davis recalled the incident while contemplating Carter's murder.

"We have an agent that works for us now that was assaulted and raped many years ago. It's not anything new," Davis said. "I've known some people who have had problems over the years. But you try to look at what you can eliminate as far as a risk factor."

CONCEALED CARRY PERMIT
Edens said Chuck Fawcett agents often will team up for a showing to ensure safety. Other agents have resorted to carrying weapons to protect themselves from potential predators.

"Several agents in our office have a concealed carry (permit) and I am considering it. I've talked about it with my broker, especially after what has happened, about getting that conceal and carry permit."

But Edens said the Carter murder will be a reminder for agents at her office of best practices in the real estate field.

"Probably what we'll do, and what we've done in the past, is we have training meetings about once a week and we'll discuss safety. It's something we do often and try to reinforce so our realtors aren't going to houses just by themselves with people we don't know."

Vickie Briolat, a broker with Crye-Leike Real Estate in Bentonville, is proud to have a concealed carry permit, but is not sure in some situations it could protect her, which is why agents need to follow measures of safety protocol when there is a higher element of danger.

“It takes two hands to open a lock. I have my phone in one hand scanning in the code and the other hand on the lock box to retrieve the key and my back is to the buyer. Even if you have a concealed carry weapon and are packing, it’s likely in your purse which is on your shoulder or locked up in car,” Briolat said.

THE ‘RED FILE’
Briolat said the terrible crime against Carter could have just as easily been against any number of agents including herself.

“It’s been a huge wake-up call for everyone. Crye-Leike has long advocated for agent safety instituting a ‘Red File’ program years ago. The procedure hangs in our Bentonville office and we have had several meetings on safety in recent years,” Briolat told The City Wire.

The “Red File” procedure requires agents to meet prospective buyers at the office first, where they can obtain copies of their drivers licenses, which are put into a red file folder along with the addresses of the properties to be shown that day. Briolat said any time an agent is uncomfortable with a client they can call the office or an agent and say they forgot the red file, which is a trigger that they need backup.

“We have this protocol, but we all have made exceptions. If someone called to say they wanted to pay cash for a $250,000 listing, it’s in our nature to jump toward that opportunity,” she said.

RURAL LISTINGS
Briolat added that on the listing side of the business, at least two times in recent months when she has felt uncomfortable going into deep rural areas, she has provided that listing to a male colleague.

“The reason I passed on two listings is because I did not feel comfortable going to those remote locations by myself several times a week. There is no amount of money that will compensate for that feeling of uneasiness. Sometimes you have to draw the line for yourself, because we are independent contractors and at the end of the day it’s our decision,” Briolat said.

One insight Briolat gained from the tragedy is that she will no longer use her photo on her business cards. She believes perhaps Carter was first targeted because of a prominent photo used by the victim.

Nicky Dou, a broker with Keller Williams in Bentonville, also has a high level visibility throughout various social media formats that she uses in her business. Dou told The City Wire she will continue to use her photo, because she can’t live in fear. That said, she adds that in the future she will be better prepared and cautious.

“This very well could have been me or any one of us. My thoughts and prayers go out to Beverly's family and friends. It has definitely had a huge impact on me and my daily activities,” Dou said.

Briolat said the buddy system is important for agents who spend a lot of time alone in the car or at listings. She said it’s important to keep cell phones charged and have someone who can text them at regular intervals to check in. That is the procedure she and her husband have followed for several years.

Like other agents, Dou said this incident has her considering a concealed carry weapon permit.

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Arkansas home sales down in August, numbers up year-to-date

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Year-to-date home sales and sales volume in Arkansas through August remains positive, but August home sales were down more than 5% and sales were down more than 8%.

Home sales in Arkansas’ four largest metro areas during the first eight months of 2014 totaled 14,527, up 3.65% compared to the same period in 2013, according to The City Wire’s Arkansas Home Sales Report. The average price per home sold in the four markets was $165,056, down 2.31% compared to the same period in 2013, and the total value of $2.397 billion in the four markets was up 1.25%.

The year-to-date comparisons are up against what was a robust 2013 in terms of Arkansas home sales and sales values. For example, the 2014 year-to-date home sales are up 17.4% over the same period in 2012 and the value of home sales is up 19.04% compared to the same period in 2012.

The City Wire’s Arkansas Home Sales Report captures home sales data in the state’s 14 most populated counties within its four largest metro areas — Central Arkansas, the Fort Smith area, Jonesboro/Northeast Arkansas and Northwest Arkansas. The report, which records closed sales, accounts for between 70% and 75% of total Arkansas home sales.

Bob Downum, broker with Weichert Downum Group in Springdale, told The City Wire that the numbers are strong on the surface.

“They’re steady, no big surges up or down and while overall sales are lagging last year, 2014 is a lot better than 2012,” Downum said. “It looks to be a sustainable pace.”

Larry Stanfill, a broker with Chuck Fawcett Realty's Greenwood office near Fort Smith, said the back half of a year is sometimes slower, but he continues to be busy.

"We will probably remain steady, but winter months are typically the slower months. As for me, I'm having the best year I've ever had and I still have quite a bit going on for closings in the next month and I'm hoping it holds,” Stanfill said.

AUGUST NUMBERS
August home sales in the four markets totaled 2,048, down 5.62% compared to August 2013, and up 17.36% compared to August 2012. The average price per home in the four markets during August was $168,896, down 3.03% compared to August 2013, and down 3.06% compared to August 2012. The total value of sales in the four markets during August was $345.899 million, down 8.48% compared to August 2013 and up 13.77% compared to August 2012.

There were 897 homes sold in central Arkansas, down 5.68% compared to August 2013, and up 15% compared to August 2012.

August home sales totaled 742 in Northwest Arkansas, down 9.18% compared to August 2013, and up 16.85% compared to August 2012.

Jonesboro area home sales totaled 223, up 9.31% compared to August 2013 and up 29.65% compared to August 2012.

In the Fort Smith area, home sales totaled 186, down 6.06% compared to August 2013, and up 17.72% compared to August 2012.

The total value of the sales during August were down 8.71% in central Arkansas, down 7.14% in Northwest Arkansas, down 5.45% in the Jonesboro area, and down 17.78% in the Fort Smith region.

THE REGIONAL PICTURE: 2014
Central Arkansas — Home sales
Jan.-August 2014: 6,827
Jan.-August 2013: 6,535
Jan.-August 2012: 5,894

Fort Smith area — Home sales
Jan.-August 2014: 1,320
Jan.-August 2013: 1,162
Jan.-August 2012: 1,084

Jonesboro area — Home sales
Jan.-August 2014: 1,513
Jan.-August 2013: 1,297
Jan.-August 2012: 1,188

Northwest Arkansas — Home sales
Jan.-August 2014: 4,867
Jan.-August 2013: 5,022
Jan.-August 2012: 4,208

The top five counties in terms of Jan.-August 2014 home sales:
Pulaski — 3,171, up compared to 3,025 in 2013
Benton — 3,087, down compared to 3,146 in 2013
Washington — 1,780, down compared to 1,876 in 2013
Craighead — 1,198, up compared to 1,029 in 2013
Saline — 1,105, up compared to 1,034 in 2013

Link here for a PDF document of the August 2014 data.

STUDENT DEBT IMPACT
A possible minor drag on future home sales could result from student loan debt.

Trulia recently released a report that reveals a trend in which homeownership rates among young adults ages 18-34 has dropped to a new low of 13.2%. Trulia reports that Millennials are struggling with sluggish job markets, student loan debts and tight lending standards.

Conway Bankruptcy Attorney James Wyre said the Trulia research is not a surprise.

“I’m consistently seeing people that have decent incomes but don’t make enough to pay their student loans,” he said, adding that tuition costs have risen dramatically in just the past decade.

Wyre said student loan debt, as a rule, cannot be discharged but people are filing bankruptcy and adding them to Chapter 13 plans, anyway. In a Chapter 13 bankruptcy, a consumer will generally pay off debts through a low, monthly payment for about five years. After the five years is up, portions of unpaid, unsecured loans are discharged.

Student loans cannot be discharged, but paying on them through a Chapter 13 plan can reduce monthly payments and a consumer can avoid having wages garnished for not paying back those loans under the original terms. Consumers who choose to file for bankruptcy solely to deal with student loan debt hope their income levels will improve enough over the length of the plan to handle student loan payments after the bankruptcy has ended.

Wyre said consumers who file for bankruptcy because of student loans have their money tied up for five years while the Chapter 13 plan is in place, so they will not be in a position to purchase homes. Also, their credit will be hurt because of the bankruptcy and their chances of taking out a mortgage is low.

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